NEW!

Integration with Ads

Optimize Google and Meta Ads with Chatbot conversations.

Get to know Botmaker’s Conversion Optimizer for both ad platforms.
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By integrating ad accounts with Botmaker, you can report conversions and events in chats for Click to WhatsApp, Instagram and Messenger ads.
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This functionality allows you to improve results and reduce investment costs, since configurations can be optimized by customizing the events that are reported as conversions and improving segmentations. In addition, metrics can be clearly displayed on dashboards.

Artificial Intelligence

RESPONDS IN A SCALABLE WAY WITH AI

We developed our own Artificial Intelligence engine focused on the interpretation of user intents, expressed through the use of natural language, either by means of text or voice.
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Our technology stands out for its cognitive interpretation, natural language processing, and machine learning. The platform is robust and allows the customization of your bot to become your ally.

With Botmaker, multiply 9 times the response speed of customer service agents by incorporating OpenAI technology.
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Chatbots platform

AUTOMATE WITH BOTS FOR EACH TOPIC YOU NEED

Create expert bots on specific topics or flows and manage them easily from a single centralized account.

Improve your conversational strategy, optimize queries, automate sales processes and track chats by area or topic of interest to the user.

Answer millions of simultaneous messages and boost your business in all digital communication channels.
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Webchat Designer

CUSTOMIZE YOUR WEBCHATS TO THE SIZE OF YOUR BUSINESS

Provide quick and accurate answers to your web visitors.

Customize your webchats with names, logos, colors, sizes, fonts and visible objects.

From our platform you will be able to optimize your time with the webchat designer, which has integrated customization tools.
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Live chat

CONNECTS MULTIPLE AGENTS
SIMULTANEOUSLY

Provide customer service with our multi-agent live chat module. You can integrate it through APIs with other chat, CRM and social media platforms.
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Our platform allows you to provide 100% human, 100% automated or hybrid customer service, in the latter case, both the bot and the agent can respond.
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Dashboard and Analytics

ACCESS REPORTS
IN REAL TIME

You will find Dashboards related to topics such as: users, sessions, agents and much more.

Connect your data with Business Intelligence solutions from the API or with specific downloads.

From our platform you will be able to access reports that will help you optimise your communication with customers.

Notifications Engine

CONNECT WITH YOUR CUSTOMERS FROM DIFFERENT CHANNELS ON A SCHEDULED BASIS.

With the Notification Engine feature,  you can start conversations with millions of customers and prospects on WhatsApp, Messenger, Instagram, and many other channels that support it.

This feature will help you communicate, sell, conduct campaigns, and improve customer service.

Botmaker Call

TRANSFORM YOUR CUSTOMER SERVICE INTO CUSTOMER CARE

With Botmaker's new functionality you can escalate chat conversations to audio or video calls with a single click. Provide solutions to your customers in real time and in a closer way.
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The functionality is integrated into the platform's live chat console so agents can generate a call while they are in a conversation.
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100% secure:
The exchange of audio and video data between the client and server is encrypted, providing a more advanced level of security.

Mobile App

HAVE THE BOTMAKER MANAGER
IN THE PALM OF YOUR HAND

Access conversations with your users in real time and reply anytime, anywhere from your smartphone.

Have multiple customer service agents responding instantly from their mobile phones.
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