AI AGENTS | EMAIL

AI Agents for Email

Connect bots and AI agents to your company’s email accounts and manage everything from one centralized platform. Automate text or AI-generated replies, organize your inbox and answer customers faster.

Thousands of customers. Millions of conversations a day.
Compose BM
INBOX3
USE CASES

An agent for every inbox.

Automatic replies to inquiries
Classification and routing
Ticket follow-up
Tier 1 support
Smart “out of office”
BEFORE AND AFTER

From an overflowing inbox to an inbox under control

Emails with no reply, in the wrong inbox or stuck while someone’s on vacation. See what changes when an AI agent takes over the inbox.

Without agent
With AI agent
Inbox · support@128 unread

Illustration with sample emails.

WHAT THE AGENTS DO

Inbox zero, without growing the tea

Agents that understand every email, solve what they can and route the rest to whoever decides.

Generative replies
Human handoff
Out of office
Signatures
Unified management
Generative replies

Email flows that answer on their own

Create email flows with automatic replies. Write the text or give the AI clear, detailed instructions to generate the best reply for each case.

Imagine all this potential in your company’s inboxes

In a 30-minute demo, we’ll show you an AI agent answering, classifying and routing your business emails.

SETUP

Set it up once.
Your inbox works for you

Dedicated Bot Designer

Design flows built for email: classification, replies and routing.

Text or AI replies

Write the reply or give the AI instructions to generate the best one for each case.

Goal-based AI agent

Beyond one-off replies, the agent drives the email exchange until the case is resolved.

Many accounts, one panel

Connect support@, sales@, finance@ and as many inboxes as you need.

OPERATIONS

AI agents and your team, side by side

Reply live from the platform, even without a predefined flow, and manage emails with routing to support teams.

Live reply

Reply from the platform at any time, even without a predefined flow.

Team queues

Every email reaches the right team, by area of expertise.

Unified history

The customer’s full history, across every channel, in one place.

Predefined signatures

Your brand standard on every account and every automated flow.

Agents and roles

Permissions for admins, supervisors and agents.

Dashboards

Volume, response and resolution times by team to optimize your operation.

How to start

Your email agent live in three steps

Thousands of customers already have millions of conversations a day on Botmaker. The next one could be yours.

01

Connect your email accounts

Connect your company’s business accounts, like support@, sales@ and finance@. Each one gets its own agent.

02

Define flows and replies

Build flows in the Bot Designer and choose text or generative replies.

03

Publish and track

Turn on signatures and the “Out of office” flow, and track email alongside the platform’s 20+ channels.

platform

AI agents for E-mail

Automate responses and manage emails. Mailtbots allows you to create bots integrated into email, optimizing management and communication.It also automates textual and AI-generated responses, all from a centralized platform.

BM
Compose
Inbox 1
Starred
Sent
Drafts
Spam
Inbox
Lucía Méndez10:32
Question about my order
Hi, I bought a table last week…
Resolved by AI
Juan Rivas09:18
Invoice change
I need to update the details…
Ana Torres
Assembly instructions
Do you have a video of the process?
Pablo Gómezyesterday
Shipping status
When does my order arrive?

Question about my order

LM
Lucía Méndez <lucia.mendez@mail.com>
to me · 10:32

Hi, I bought a table last week and I'd like to know how to assemble it. Can you help?

mAI Agentautomatic

Hi Lucía! Of course. Your Nórdica table comes with a step-by-step assembly guide. I'm attaching it as a PDF and including a 2-minute video in case you prefer that.

assembly-guide.pdf
10:32 · replied in 4s
news

Mailbots allows you to manage email with escalation to agent teams and respond live from the platform, even without a predefined flow.

✉

Create email flows

✨

Text Response Automation and Generative AI

⏱

“Out of Office” Flow Setup

▣

Exclusive Bot Designer

⊕

Multi-channel management on a single platform

AI responses

Textual and generative responses

Responses can be created manually or generated from AI, providing clear and detailed instructions.

“Out of Office” Flow

“Out of Office” Flow

Designed to schedule automatic responses and redirect email to another available agent for follow-up.

Signatures

Predefined signatures

Possibility to create predefined signatures for each email configured in the automated flow.

AI agents, ready today.

Book a demo with the team or create a free account.

AI Agents for E-mail

Automate responses and manage emails

Mailtbots allows you to create bots integrated into email, optimizing management and communication.

It also automates textual and AI-generated responses, all from a centralized platform.

What’s new

  • Create email flows

  • Text Response Automation and Generative AI

  • “Out of Office” Flow Setup

  • Exclusive Bot Designer

  • Multi-channel management on a single platform

Mailbots allows you to manage email with escalation to agent teams and respond live from the platform, even without a predefined flow.

“Out of Office” Flow

Designed to schedule automatic responses and redirect email to another available agent for follow-up.

Textual and generative responses

Responses can be created manually or generated from AI, providing clear and detailed instructions.

Predefined signatures

Possibility to create predefined signatures for each email configured in the automated flow.

THOUSANDS OF CUSTOMERS HAVING MILLIONS OF CONVERSATIONS PER DAY

Are you ready to get started?