platform

Webchat designer

Register new prospects, improve customer service, and answer frequently asked questions. Having a webchat is a flexible and valuable tool for your users, as it does not require installing any specific software and allows them to chat directly from the website.

This Botmaker feature is natively integrated into the platform's channel console and lets you create and customize webchats for all your sites to suit your business needs.

yourbusiness.com
💬
Asistant
Online
Hi! 👋 ¿How can I help you?
I want to know about prices
Ok! I will show you options...
Write a message...
“Thanks to the webchat, we increased our conversion rate by 300%. Today, 80% of our leads log in through a webchat”
Mariano Rey — Head of Growth at Botmaker
🎨

Build a webchat 100% tailored to your business

Provide quick and accurate responses to web visitors. Customize your webchats with different names, colors, logos, sizes, typography, and/ or visible objects to suit the needs or requirements of your business.

🌐

Connect with your customers and prospects

Chat with all your customers answering their queries in real time 24 hours a day, 365 days a year.

📈

Increase sales and conversions

Increase your sales 9X with a personalized webchat and answer queries quickly, reducing service time and without the need for real-time advisors.

benefits and advantages

Websites with Webchat vs. without Webchat

Beneficios y ventajas
Websites CON Webchat
Websites SIN Webchat
Real-time communication with website visitors
Quick answers to frequently asked questions 24 hours a day at a lower cost
Personalized customer service
Reduced response time for inquiries
Greater customer satisfaction
Greater customer loyalty
Saving time and resources in customer service
Increased sales and conversions
Access to statistics and data analysis to improve the service
use cases

a webchat for every need

🎧

Customer Service

Provide customer service in real time. Allow your website visitors to ask questions and get quick, personalized answers.

🛍️

Sales and marketing

Generate sales and leads by allowing your website visitors to ask questions about products or services and receive assistance from a sales advisor.

🛠️

Technical support

Provide technical support to your customers, allowing website visitors to report technical issues and get quick solutions.

📋

Surveys and information gathering

Use valuable information about website visitors and their needs, such as contact details, surveys, opinions, preferences, among others.

🎓

Training

Train your customers allowing them to ask questions and get real-time information.

📅

Reservations and appointments

Optimize time, allowing your customers to book appointments or request services online. This will improve your company´s performance, as well as users' comfort.

🛍️

Abandoned shopping cart recovery

Build trust and provide real-time help, by offering assistance and discounts to encourage purchases.

AI agents, ready today.

Book a demo with the team or create a free account.

Webchat Designer

Register new prospects, improve customer service, and answer frequently asked questions

Having a webchat is a flexible and valuable tool for your users, as it does not require installing any specific software and allows them to chat directly from the website

This Botmaker feature is natively integrated into the platform's channel console and lets you create and customize webchats for all your sites to suit your business needs.

“Thanks to the webchat, we increased our conversion rate by 300%. Today, 80% of our leads log in through a webchat”

Mariano Rey - Botmaker Head of Growth

BUILD A WEBCHAT 100% TAILORED TO YOUR BUSINESS

Provide quick and accurate responses to web visitors. Customize your webchats with different names, colors, logos, sizes, typography, and/ or visible objects to suit the needs or requirements of your business.

CONNECT WITH YOUR CUSTOMERS AND PROSPECTS

Chat with all your customers answering their queries in real time 24 hours a day, 365 days a year.

INCREASE SALES AND CONVERSIONS

Increase your sales 9X with a personalized webchat and answer queries quickly, reducing service time and without the need for real-time advisors.

Use cases

Customer service

Provide customer service in real time. Allow your website visitors to ask questions and get quick, personalized answers.

Sales and Marketing

Generate sales and leads by allowing your website visitors to ask questions about products or services and receive assistance from a sales advisor.

Technical support

Provide technical support to your customers, allowing website visitors to report technical issues and get quick solutions.

Surveys and information gathering

Use valuable information about website visitors and their needs, such as contact details, surveys, opinions, preferences, among others.

Training

Train your customers allowing them to ask questions and get real-time information.

Reservations and appointments

Optimize time, allowing your customers to book appointments or request services online. This will improve your company´s performance, as well as users' comfort.

Abandoned shopping cart recovery

Build trust and provide real-time help, by offering assistance and discounts to encourage purchases.

¡Aprende de la mano
de nuestros expertos!

En el siguiente video aprenderás, de la mano de nuestros expertos, conceptos básicos para operar en la plataforma, tales como:

1- Utilización de la plataforma

2- Creación de chatbots de una manera simple y dinámica.

3- Implementación de chatbots para automatizar procesos de venta y atención al cliente.

THOUSANDS OF CUSTOMERS HAVING MILLIONS OF CONVERSATIONS PER DAY

Are you ready to get started?

Learn from our experts:

In the following video, our experts will teach you basic concepts for operating on the platform, such as:

1- How to use the platform.

2- Creation of chatbots in a simple and dynamic way-

3- Implementation of chatbots to automate sales and customer service processes.

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