COMPANIES THAT USE BOTMAKER




















We create innovative and personalized solutions for each INDUSTRY
Retail
Finance
Marketplaces
QSR
Entertainment
✶customer service
With the aim of revolutionizing the customer experience, Payless chose Botmaker to develop a WhatsApp chatbot that has quickly become the preferred communication method, thanks to a specific focus on its automated service strategy.
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✶customer service
Through its bot Alicerce serves more than 40,000 people with a traffic of 1 million messages in 2021.
✶suppport and engagement
OXXO sends information about stores and promotions, answers frequently asked questions and also registers people interested in receiving offers and brand updates in an effective and personalized way.
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✶personalized experience
With millions of monthly visitors, IRSA aimed to innovate customer interaction by creating a personalized, conversational, and automated experience.
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✶lead generation
Cutting-edge project with the chatbot's AI applied to the customer support journey generating a 13% increase in monthly sales.
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✶lead generation
70% of leads generated are resolved by the bot without the need for an agent to intervene.
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✶Government Public attention
With Boti, 82% of queries are resolved by chatbots, with only 18% being referred to human agents.
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For large companies, governments, tenders and special projects, we offer to work together with our team of experts to help you realize your projects. We also offer the possibility of tailor-made turnkey projects for each client, in which we take care of everything.
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Faced with a high demand for attention and few resources for our own structure, we offer the possibility of a self-service development. This is carried out internally, with the company's own teams, without the need to invest in project consultancy.
High Performers across AI and messaging categories, based on verified reviews from people who use Botmaker every day.
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Ford Argentina
"The continuous improvement of this tool (from decision trees to system integration via API) lets us evolve constantly to keep surprising our customers, substantially improving their experience with the brand."
Adidas
"With Botmaker, Adidas offers an alternative communication channel — for questions or sales — that's fast and personalized. It also lets us pilot and understand new ways of communicating with customers that will likely become more common in the future."
Alicerce
"The bot we built in partnership with Botmaker has become one of Alicerce's main communication channels with students and parents of young people aged 5 to 25, easing interaction and meeting high demand."
Movistar Argentina
“Botmaker nos permitió escalar la atención al cliente sin incrementar el equipo. Hoy el 65% de las consultas se resuelven automáticamente en WhatsApp, con tiempos de respuesta que antes eran imposibles.”
McDonald’s
“Implementamos Botmaker para gestionar pedidos y consultas por WhatsApp. La plataforma es robusta, escalable y el equipo de soporte siempre está disponible para acompañarnos en cada paso.”
Mercado Libre
“La integración nativa con WhatsApp Business API que ofrece Botmaker es sin dudas la más completa del mercado. Nos dio la flexibilidad para construir flujos realmente complejos.”
Some of our clients around the world






We create innovative and personalized solutions for each INDUSTRY







