Register new prospects, improve customer service, and answer frequently asked questions
Having a webchat is a flexible and valuable tool for your users, as it does not require installing any specific software and allows them to chat directly from the website.
This Botmaker feature is natively integrated into the platform's channel console and lets you create and customize webchats for all your sites to suit your business needs.
BUILD A WEBCHAT 100% TAILORED TO YOUR BUSINESS
Provide quick and accurate responses to web visitors. Customize your webchats with different names, colors, logos, sizes, typography, and/ or visible objects to suit the needs or requirements of your business.
CONNECT WITH YOUR CUSTOMERS AND PROSPECTS
Chat with all your customers answering their queries in real time 24 hours a day, 365 days a year.
INCREASE SALES AND CONVERSIONS
Increase your sales 9X with a personalized webchat and answer queries quickly, reducing service time and without the need for real-time advisors.
Provide customer service in real time. Allow your website visitors to ask questions and get quick, personalized answers.
Generate sales and leads by allowing your website visitors to ask questions about products or services and receive assistance from a sales advisor.
Provide technical support to your customers, allowing website visitors to report technical issues and get quick solutions.
Use valuable information about website visitors and their needs, such as contact details, surveys, opinions, preferences, among others.
Train your customers allowing them to ask questions and get real-time information.
Optimize time, allowing your customers to book appointments or request services online. This will improve your company´s performance, as well as users' comfort.
Build trust and provide real-time help, by offering assistance and discounts to encourage purchases.
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En el siguiente video aprenderás, de la mano de nuestros expertos, conceptos básicos para operar en la plataforma, tales como:
1- Utilización de la plataforma
2- Creación de chatbots de una manera simple y dinámica.
3- Implementación de chatbots para automatizar procesos de venta y atención al cliente.
THOUSANDS OF CUSTOMERS HAVING MILLIONS OF CONVERSATIONS PER DAY
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In the following video, our experts will teach you basic concepts for operating on the platform, such as:
1- How to use the platform.
2- Creation of chatbots in a simple and dynamic way-
3- Implementation of chatbots to automate sales and customer service processes.
