Start scheduled conversations with millions of customers and prospects on WhatsApp, Messenger, Instagram and other channels. Use it to share news, sell, run campaigns and improve customer service.
It’s where you set up, segment and schedule notifications to your customers. Instead of waiting for the customer to reach out, your business starts the conversation, in bulk or one by one, on WhatsApp, Messenger, Instagram and many other channels.
A forgotten cart, a bill coming due, a booked appointment, a customer who went quiet. Each of these moments calls for a message. Compare both scenarios:
Emily left a pair of sneakers in her cart last night.
Carlos’s bill is due on Thursday.
Anna has an appointment at 10 AM.
Megan hasn’t bought anything in 90 days.
Without a reminder, each of these moments depends on the customer’s memory.
All inside Botmaker: segmentation, templates, sending, conversation and metrics.
Create user groups with platform data, a spreadsheet or your CRM, and filter by variables, channel, conversation and activity.
Use Meta-approved templates with variables that bring in each person’s name, order, amount or date, plus quick reply buttons.
Schedule bulk campaigns or send a single notification. Sends can also come from the agent’s flow or from your systems via API.
The AI agent replies to whoever interacts with the notification, and you track every send: sent, delivered, read and replied.
When the customer replies, an AI agent takes over the conversation instantly and, if needed, hands it off to your team with full context.
Due date reminders with amount, date and payment link. If the customer has questions, the agent explains and negotiates.
Confirmations and reminders for appointments, visits and bookings. Anyone who needs to reschedule does it right in the conversation.
A reminder at the right moment, with the product and an incentive. The agent answers questions and sends the link to check out.
Personalized offers for each segment on dates like Black Friday and Cyber Monday. Interested customers go straight to an agent who knows the catalog.
Balance, usage or limit alerts with the option to top up right there, without opening another app.
Confirmation, shipping and delivery updates triggered by your systems via API, in real time.
We’ll show you how to build your first campaign with your own data.
Bulk campaigns across several channels at once, with real-time control from start to finish.
The conversation start report shows what happened with each notification and where to adjust your next campaign.
With Notifications Engine and AI agents, every stage happens on the same platform, for millions of customers at the same time.
Book a demo with the team or create a free account.