ai agents | chat

AI agents for messaging

Build bots and AI agents and manage your conversations easily and dynamically. Design visual flows, collaborate with your team in real time and scale your customer service efficiently.

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Thousands of customers. Millions of conversations a day.

Chat agent

Sales agent

3 editing

AI builds the flow for you

Conversation start

AI agent

Welcome message

Live test

Hi! I'm the store assistant. How can I help?

Type a message…

use cases

An agent for every part of your business.

Sales and lead generation

24/7 customer service

Order management

Chat Commerce

HR and internal communications

After-sales support

what agents do

From the first “hi” to a closed sale, with no wait.

Autonomous agents that understand, decide and act right inside the conversation.

Prompt-configured

Intent and goals

Hybrid mode

Multimodal

Human handoff

Prompt-configured

You describe it, the agent does it.

Autonomous agents configured with prompts: they sell, manage orders and process transactions, with no decision trees to design.

Intent and goals

Understands what the customer wants and sees it through.

Agents detect intents and complete goals on their own: they collect the data they need, query your systems and finish the task.

Hybrid mode

Full autonomy, guided flows or both.

Use 100% autonomous agents, guided flows or a mix of both, with full control over the steps that need precision, like payments and sign-ups.

Multimodal

Text, audio and images in the same conversation.

Customers send a voice note or a photo of a product and the agent understands and resolves it, without asking them to type it again.

Human handoff

When a person is needed, the context goes with it.

The conversation moves to a team member with the full history and a case summary. Nobody has to repeat anything.

Imagine all this potential on your company's channels.

In a 30-minute demo, we'll show you an AI agent solving real cases from your business.

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build

From zero to a live agent, as a team.

AI that builds the flow

Describe the goal in plain language and AI structures the conversation for you.

Ready-made templates

Start from sales, support and order templates and adapt them to your business.

Collaborative editing

Your whole team working on the same agent, at the same time.

Real-time testing

Chat with the agent before publishing and fine-tune whatever you need.

operations

AI agents and your team, side by side.

Follow every conversation, organize human support and measure results without switching tools.

Live conversations

See everything the agent says in real time and step in when needed. Archive, snooze or transfer.

Support queues

Every conversation reaches the right team, based on area of expertise.

Quick replies

Preset replies to speed up human support.

Stickers

Stickers in replies to make conversations feel more human.

Agents and roles

Permissions for admins, supervisors and agents.

Dashboards

Agent, user and session metrics to optimize your operation.

try it

Build an agent and see it in action.

Each channel is a moment in the journey: on Instagram, customers arrive from ads; on webchat, they get answers while they browse; and on WhatsApp, the relationship continues. Pick an industry and a channel and watch the agent adapt.

Retail

Healthcare

Education

Instagram

Webchat

AGENT PROMPT

Live

You are the sales agent for Aurora Home, a home appliance and housewares store. Be friendly and to the point. Check the catalog and inventory in the ERP before confirming any product, and share current prices and payment plans. When the customer decides to buy, generate the payment link. Exchanges, returns or requests to talk to a person go to the support team, with a summary of the conversation.

ON WHATSAPP

Help customers who have already purchased. Check their order history, share the delivery status and, when it makes sense, suggest complementary products.

WHAT THE AGENT DID

Replay I want an agent like this

Aurora Home

AI agent · WhatsApp

Sample conversations, created for demonstration purposes.

Getting started

Your agent live in three steps.

Thousands of customers already have millions of conversations a day on Botmaker. The next one could be yours.

Describe the agent

Write the goal and rules in a prompt, or start from a ready-made template.

Connect channels and systems

Connect the agent to 20+ channels, like WhatsApp, Instagram and webchat, and to integrations like CRM, ERP and payments.

Publish and track

Test it live, publish it and follow every conversation and result in the console.

platform

AI agents for messaging

Create bots and manage your conversations in an easy and dynamic way.
‍Design conversations with ease through flowcharts.Collaborate with your team members to create robust and intelligent bots.

Book a demo Create a free account

news

Create and automate conversational experiences

Artificial Intelligence

With a natural language interpretation, IA will assist you in creating the conversational flow.

Templates

We provide you with different alternatives to start developing dynamic bots with ease.

Collaborative interface

Work collaboratively in your bot and synchronously with different members of your team.

Real time demo

Test your conversation in real time and check if changes are needed before being released to your customers.

conversations in real time

Chat with users

You will be able to see in real time all the conversations that the chatbot has with the end user and escalate them to a human if necessary.Keep order of the conversations so that all of them are answered. Agents will be able to archive, postpone and/or refer them.

Hello! How can I help you?

I want to see my orders

Ok. I will show your latest orders 👇

HUMANIZE the talk

Stickers

Humanize your conversations by adding stickers to your answers.

😀

🎉

👍

❤️

🙌

quick responses

Predefined responses

Optimize customer service with preconfigured responses.

Hello! How can I help you today?

Your order is on its way 📦

Do you need something else?

Organization

Service queues

Asigna las conversaciones de los usuarios a agentes humanos por área de especialización.

Sales inquirySales

Payment troubleSupport

ReturnsAfter-Sales

team

Agents & roles

Define a role for each member using the platform.

AAna PérezAdministrador

MMarcos DíazAgente

JJulia RomaSupervisor

Metrics

Dashboards

Access reports that will help you optimize your communications (metrics of agents, users, sessions, and much more).

12.4k

Sessions

94%

Solved

1.2m

Messages

AI agents, ready today.

Book a demo with the team or create a free account.

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