Chatbots improve the experience of those who visit the site, turning visitors into potential customers.
These virtual assistants can also answer questions through a personalized conversation, with quick and automatic responses, orthrough specialized agents when needed.
Chat with all visitors directly through your site to answer frequently asked questions.
Set up service hours so that the chatbot and agents are always available.That way, users will always get a response.
Customize the name, colors, logo, size, font, and visible objects.
Users can send messages and receive replies in real time.
With a script code, perform the integration within your website and other platforms such as social networks or CRM systems.
Available on multiple channels, such as websites, apps, or social media platforms.
Include chatbots to provide automated responses to common questions or repetitive tasks.
You can transfer the conversation to an agent if a personalized assistance is required.
Webchats can provide data analysis and evaluation tools to help improve the efficiency and quality of customer service.
Users can view previous conversations to get context and resume interaction.
With the editor, customize the styles and messages for the webchats of all your sites to match your brand identity.
- Easy to use
- Ability to develop multiple webchats
- Faster implementation
- Customization of colors, logos, and all visible objects
- More options for on-website opening
- Chat button edition for web or WhatsApp
A dynamic and customizable chatbot with agent segmentation.
Botmaker is a powerful, intuitive, and versatile tool for creating chatbots.
GREAT platform and excellent technical support. Always helped us in getting closer to our customers.